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Home/News/Scaling Enterprise IT with Agentic AI - Engineering an Autonomous Service Desk

Scaling Enterprise IT with Agentic AI - Engineering an Autonomous Service Desk

Atlassian's Nitish Jha closed DevSparks Bengaluru 2026 with a technical deep dive into Rovo Service, the AI agent embedded inside Jira Service Management that plans, executes, and resolves tickets end to end.

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Tags:#ai#enterprise-it#autonomous-systems#service-desk#jira

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