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Sean Klein discusses why "human error" is a dangerous myth in complex systems. Sharing the inside story of Azure’s 2023 global WAN outage, he explains how modern incident analysis looks past the "Five Whys" to uncover systemic issues. Learn how engineering leaders can move away from blame, improve S
I get asked this question a lot: 'Is AI going to replace SREs?' Short answer: no. Long answer: AI is changing what SREs spend their time on, and the SREs who adapt will have a huge edge. 1. First-pass triage. AI can look at 50 alerts and tell you the 5 most likely to be related to an ongoing inciden
🏴☠️ Built for the Pirates of the Coral-bean hackathon by WeMakeDevs | May 25–31, 2026 Built a DevOps Incident Investigator using Coral SQL that correlates GitHub PRs, Sentry incidents, and Slack incident context using a single SQL query. Coral turns operational debugging into a single SQL query ac
Production incidents almost never break in one place. The alert fires in one tool. The broken deploy is in Netlify. The suspicious A normal chatbot can sound helpful in that situation. It can say things like But that is not triage. That is a polished to-do list. I wanted something more useful: an ag
