Topic

#salesforce

4 articles found

Salesforce Launches AI Help Agent for Enhanced Customer Support

Salesforce Inc. is launching a new prepackaged artificial intelligence agent for customer service, enabling organizations to quickly build and deploy AI agents. Today Salesforce announced Help Agent, a prebuilt service agent set atop the Agentforce platform. It can be connected to company knowledge,

#salesforce#ai help agent#customer support#india tech#automation

· · Dark Reading

Salesforce Attack Unveils Security Flaws: What You Need to Know

More victims have emerged after attackers breached application vendor Klue and used its OAuth tokens to steal customers' Salesforce data.

#salesforce#oauth#security breach#india tech#cybersecurity

· · Cybersecurity Dive

Klue Investigates Supply Chain Attack Targeting Salesforce Integration

Customer data from several prominent cybersecurity firms was among that of hundreds of potential enterprise victims.

#supply chain attack#salesforce#cybersecurity#india tech#enterprise security

· · Dark Reading

Salesforce Data Breach: Klue App Vulnerability Exposed

Klue's Battlecards is now the third integrated application that has been compromised to steal customers' Salesforce data, and victims include Huntress, the cybersecurity vendor.

#salesforce#klue#data breach#api security#india tech